Agreement
In plain terms: using our site or services means these terms apply.
By accessing this website or engaging Web Wombats LLC ("Web Wombats", "we", "us"), you agree to these terms. If you do not agree, please do not use our services. Where a signed engagement agreement or statement of work exists, its provisions prevail over these terms.
Services
In plain terms: we engineer and operate measurement infrastructure.
Web Wombats provides measurement-engineering services for enterprise teams, including:
- Tracking audits: analytics, tags, pixels, consent and conversion flows
- Implementation and rebuilds: DataLayer, GA4, GTM, server-side tagging, pixel architecture
- Consent and governance: Consent Mode, CMP alignment, tag governance
- Tracking operations: monitoring, release QA and regression review
The concrete scope, timeline and deliverables of each engagement are defined in the applicable statement of work.
Your responsibilities
In plain terms: give us accurate information, lawful data and the access we need.
- Provide accurate, complete information and timely cooperation
- Grant and maintain the system access agreed for the engagement, and keep credentials secure
- Ensure the data and configurations you ask us to work on comply with applicable law
- Do not use our services for unlawful purposes or to interfere with our operations
Fees
In plain terms: as quoted, as invoiced, as agreed in the SOW.
Fees, invoicing schedule and payment terms are set out in the applicable statement of work or proposal. Unless agreed otherwise, invoices are payable as stated on the invoice.
Intellectual property
In plain terms: what we build for you is yours once paid; our toolbox stays ours.
Upon full payment, deliverables created specifically for you under an engagement (specifications, container configurations, documentation and code delivered into your systems) are yours to use for your business without restriction. Our pre-existing materials, internal tooling, templates and general know-how remain our property; where embedded in deliverables, you receive a perpetual, non-exclusive license to use them as part of those deliverables. The Web Wombats name, brand and website content remain our exclusive property.
Confidentiality
In plain terms: what we learn about your business stays confidential, in both directions.
Each party will keep the other's non-public business, technical and commercial information confidential and use it only for the engagement. This obligation survives the end of the engagement. Named client references on our website are used only with permission.
Data protection
In plain terms: your data in your systems is processed under your instructions and a DPA.
Where we process personal data within your systems, we do so as your processor under documented instructions and a data-processing agreement, which we provide on request. Details on how we handle personal data on this website are in our Privacy Policy.
Third-party platforms
In plain terms: we engineer for change; we do not warrant Google's roadmap.
Our work depends on third-party platforms. Analytics suites, tag managers, advertising APIs and consent tools all change their behavior, interfaces and policies without notice. We perform our services with professional skill and care and design setups to be resilient and documented, but we cannot guarantee the availability, behavior or continuity of any third-party platform, nor specific business results derived from them.
Liability
In plain terms: liability is capped at twelve months of fees; no indirect damages.
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total aggregate liability arising out of or related to the services shall not exceed the amounts you paid us for the services in the twelve months preceding the claim. Nothing in these terms limits liability that cannot be limited by law.
Termination
In plain terms: engagements end as their SOW says; website access can be withdrawn on abuse.
Termination rights and notice periods for engagements are set out in the applicable statement of work. We may suspend or terminate access to this website at any time for conduct that violates these terms or harms us or third parties. Sections on intellectual property, confidentiality and liability survive termination.
Changes
In plain terms: the current version lives at this address, with its date at the top.
We may update these terms from time to time. Changes take effect when posted on this page with an updated date; continued use of the website constitutes acceptance. Changes never retroactively modify a signed engagement.
Contact
In plain terms: one address, answered by an engineer.
Questions about these terms: our email address